Frequently Asked Questions

Browse our collections, select your size and quantity, and add items to your cart. When you're ready, click the cart icon and follow the secure checkout steps. You'll receive an order confirmation email as soon as your order is placed.

We accept all major credit and debit cards (Visa, Mastercard, American Express, and Discover) as well as Apple Pay and Google Pay at checkout. All transactions are encrypted and processed securely.

We process orders quickly, usually within 1-2 business days. If you need to change or cancel an order, contact us as soon as possible. Once an order has been processed or shipped, we're unable to modify it, but you can always start a return.

Yes! Digital gift cards are available in a range of amounts and are delivered by email with instructions for redemption at checkout. They never expire.

We offer free standard shipping on all orders of $50 or more within the continental United States. For orders under $50, standard shipping is a flat $5.95. Expedited and express options are available at checkout.

Standard shipping typically takes 5-7 business days after a 1-2 business day processing window. Expedited (3-5 days), express (2-3 days), and overnight options are also available. You can review full details on our Shipping Policy page.

Yes, we ship to select countries including Canada, the United Kingdom, Australia, and more. International delivery times and rates vary by destination, and any customs duties or taxes are the responsibility of the recipient.

Once your order ships, you'll receive a confirmation email with a tracking number and a link to follow your package. You can also view tracking details anytime under Order History in your account.

We accept returns of unworn, unwashed items with original tags within 30 days of delivery. Items must be in their original condition. Visit our Returns Policy page to start a return and review full eligibility details.

Log into your account, go to Order History, and select the item you'd like to return. You'll receive a prepaid return label and step-by-step instructions. Exchanges for a different size or color are processed once we receive your original item.

Once we receive and inspect your return, refunds are issued to your original payment method within 5-7 business days. You'll get an email confirmation as soon as your refund is processed.

Each product page includes detailed measurements, and our Size Guide offers age-and-weight-based recommendations. When in doubt, we suggest sizing up, as little ones grow quickly.

We prioritize soft, breathable, baby-safe fabrics such as organic cotton and gentle cotton blends. Material details and care instructions are listed on each product page.

Most items are machine washable on a gentle, cold cycle and should be tumble dried low or laid flat to dry. Always check the care label on each garment for specific instructions to keep them looking their best.

Creating an account lets you track orders, save favorites, and check out faster, and it's required to access order history and start returns. You can create one in just a few seconds from the account icon in the header.

On the sign-in screen, choose the password reset option and enter your email address. We'll send you a secure link to create a new password.

Our team is here to help Monday through Friday, 9:00 AM - 5:00 PM MST. Reach us through the Contact page and we'll respond as quickly as possible.